Shipping policy
Processing Time
Once we receive your order, we do our utmost to process it as quickly as possible. Orders are generally processed within 1–3 business days after payment is received. Please note that orders placed during weekends or on public holidays may take slightly longer to process.
Shipping
We currently ship throughout Europe. All orders are shipped via reputable courier services to ensure fast and secure delivery. Once your order has been shipped, you will receive a shipping confirmation email with tracking information so you can follow the progress of your delivery.
Shipping Costs
Shipping costs are calculated based on the weight and size of your order, the shipping address, and the chosen shipping method. The exact shipping costs are displayed at checkout before you place your order.
Rates
- NL
- 0–10 kg — €14.35
- 10+ kg — €25.15
- DE
- 0–10 kg — €14.35
- 10+ kg — €25.15
- SP
- 0–10 kg — €14.35
- 10+ kg — €25.15
Delivery Time
Delivery time depends on your location and the shipping method you choose. In general, we aim to deliver orders within 1–3 business days after shipment. Please note that we have no control over possible delays caused by unforeseen circumstances at the courier services.
Return Policy
We hope you are satisfied with your purchase from Deegcups.nl. However, if for any reason you are not completely satisfied, please contact us within 14 days of receiving your order at info@deegcups.nl to arrange a return. Please ensure the product is unused and in its original packaging. Note: Return shipping costs are the responsibility of the customer unless the product is defective or damaged upon arrival.
Contact Us
If you have any questions about our shipping policy or need assistance placing an order, please feel free to contact us at info@deegcups.nl. Our friendly customer service team is ready to help!
This shipping policy was last updated on 04-04-2023. We reserve the right to change or update this policy at any time without prior notice.